Can I use ServiceNow as a CLI?

Yes. KosmoKrator exposes a ServiceNow CLI through kosmo integrations:call and the provider shortcut command. Commands can return JSON for scripts, CI, and coding agents.

Can I expose ServiceNow through MCP?

Yes. The KosmoKrator MCP gateway can expose selected ServiceNow tools to clients such as Claude Code, Cursor, Codex, and other MCP-compatible tools.

Where are ServiceNow credentials stored?

ServiceNow credentials are configured in KosmoKrator's local integration settings and reused by CLI, Lua, and MCP gateway surfaces.

Can I deny write access for ServiceNow MCP tools?

Yes. Start the gateway with --write=deny for read-only clients, or use ask/allow only for trusted workspaces.

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ServiceNow MCP, CLI, and Lua Integration for AI Agents

ServiceNow integration docs for AI agents: MCP gateway setup, ServiceNow CLI commands, Lua API reference, credentials, and function schemas.

10 functions 7 read 3 write Username and password auth

Submit ServiceNow feedback View package source

ServiceNow for agents

Credentials can be configured manually in web or CLI hosts.

Use this integration from Lua code mode, the headless integrations CLI, or the KosmoKrator MCP gateway. The same package metadata powers all three surfaces.

Machine-Readable Metadata

integration_slug: servicenow
route_slug: servicenow
package: servicenow
auth_strategy: basic Username and password
cli_setup_supported: true
cli_runtime_supported: true
mcp_gateway_supported: true
lua_supported: true
supports_multi_account: true

Quick Links

Lua APIAgent-facing namespace and function reference. ServiceNow CLIHeadless setup and direct function calls. ServiceNow MCPMCP gateway setup for external clients. Submit feedbackReport missing tools, auth problems, wrong docs, or runtime issues. ContributeAdd tools or improve metadata in the integrations repo.

ServiceNow MCP Client Matrix

Use these pages when a specific agent client or framework needs copy-pasteable MCP setup for ServiceNow.

ServiceNow CLI Matrix

Use these pages for direct ServiceNow CLI workflows in scripts, CI, cron, and agent wrappers.

CI ServiceNow CLI for CI. Cron Jobs ServiceNow CLI for cron jobs. Shell Scripts ServiceNow CLI for shell scripts. Headless Automation ServiceNow CLI for headless automation. Coding Agents ServiceNow CLI for coding agents.

Function Catalog

Function	Type	Parameters	Description
`servicenow.servicenow_list_incidents`	Read `read`	2	List incidents from the ServiceNow incident table. Supports filtering via an encoded query string (sysparm_query) and a configurable result limit.
`servicenow.servicenow_get_incident`	Read `read`	1	Retrieve a single ServiceNow incident by its sys_id. Returns the full incident record.
`servicenow.servicenow_create_incident`	Write `write`	3	Create a new ServiceNow incident. Provide a short description, an optional full description, and a priority level.
`servicenow.servicenow_update_incident`	Write `write`	2	Update an existing ServiceNow incident. Provide the incident sys_id and the fields to update.
`servicenow.servicenow_list_tasks`	Read `read`	2	List tasks from the ServiceNow task table. Supports filtering via an encoded query string and a configurable result limit.
`servicenow.servicenow_get_task`	Read `read`	1	Retrieve a single ServiceNow task by its sys_id. Returns the full task record.
`servicenow.servicenow_create_task`	Write `write`	4	Create a new ServiceNow task. Provide a short description and optional additional fields.
`servicenow.servicenow_list_users`	Read `read`	2	List users from the ServiceNow sys_user table. Supports filtering via an encoded query string and a configurable result limit.
`servicenow.servicenow_get_user`	Read `read`	1	Retrieve a single ServiceNow user by their sys_id. Returns the full user record.
`servicenow.servicenow_get_current_user`	Read `read`	0	Get the profile of the currently authenticated ServiceNow user. Useful for verifying credentials and retrieving the logged-in user's details.