Can I use ServiceNow as a CLI?

Yes. KosmoKrator exposes a ServiceNow CLI through kosmo integrations:call and the provider shortcut command. Commands can return JSON for scripts, CI, and coding agents.

Can I expose ServiceNow through MCP?

Yes. The KosmoKrator MCP gateway can expose selected ServiceNow tools to clients such as Claude Code, Cursor, Codex, and other MCP-compatible tools.

Where are ServiceNow credentials stored?

ServiceNow credentials are configured in KosmoKrator's local integration settings and reused by CLI, Lua, and MCP gateway surfaces.

Can I deny write access for ServiceNow MCP tools?

Yes. Start the gateway with --write=deny for read-only clients, or use ask/allow only for trusted workspaces.

itsm

ServiceNow MCP Gateway for AI Agents

Expose ServiceNow tools to Claude Code, Cursor, Codex, and other MCP clients through the local KosmoKrator MCP gateway.

10 functions 7 read 3 write Username and password auth

Submit ServiceNow feedback View package source

ServiceNow MCP Gateway

Expose ServiceNow to MCP clients with `kosmokrator mcp:serve --integration=servicenow`.

If the client has never used KosmoKrator before, install it first, then register this integration as a stdio MCP server. The gateway exposes only the selected integration in the example below.

curl -fsSL https://raw.githubusercontent.com/OpenCompanyApp/kosmokrator/main/install.sh | bash

kosmokrator mcp:gateway:install --integration=servicenow --write=deny --json

{
  "mcpServers": {
    "kosmokrator-servicenow": {
      "type": "stdio",
      "command": "kosmo",
      "args": [
        "mcp:serve",
        "--integration=servicenow",
        "--write=deny"
      ]
    }
  }
}

Serve Manually

kosmokrator mcp:serve --integration=servicenow --write=deny

MCP Tool Names

KosmoKrator exposes integration tools through the gateway with stable names:

MCP tool	Source function	Type
`integration__servicenow__servicenow_list_incidents`	`servicenow.servicenow_list_incidents`	Read `read`
`integration__servicenow__servicenow_get_incident`	`servicenow.servicenow_get_incident`	Read `read`
`integration__servicenow__servicenow_create_incident`	`servicenow.servicenow_create_incident`	Write `write`
`integration__servicenow__servicenow_update_incident`	`servicenow.servicenow_update_incident`	Write `write`
`integration__servicenow__servicenow_list_tasks`	`servicenow.servicenow_list_tasks`	Read `read`
`integration__servicenow__servicenow_get_task`	`servicenow.servicenow_get_task`	Read `read`
`integration__servicenow__servicenow_create_task`	`servicenow.servicenow_create_task`	Write `write`
`integration__servicenow__servicenow_list_users`	`servicenow.servicenow_list_users`	Read `read`
`integration__servicenow__servicenow_get_user`	`servicenow.servicenow_get_user`	Read `read`
`integration__servicenow__servicenow_get_current_user`	`servicenow.servicenow_get_current_user`	Read `read`

Write Access

Start with --write=deny for read-only MCP clients. Use --write=ask or --write=allow only when the client and workspace are trusted.