itsm
ServiceNow CLI for Headless Automation
Use the ServiceNow CLI for headless automation with headless JSON commands, schema discovery, credentials, and permission controls.
10 functions 7 read 3 write Username and password auth
ServiceNow CLI for Headless Automation
Use KosmoKrator as a non-interactive integration runtime for local automations and wrappers.
Use headless automation when another tool needs a stable local command surface. The ServiceNow CLI uses the same integration registry as the TUI, Lua runtime, and MCP gateway, but returns predictable command output for automation.
Command Shape
# ServiceNow CLI for Headless Automation
kosmokrator integrations:configure servicenow --set username="$SERVICENOW_USERNAME" --set password="$SERVICENOW_PASSWORD" --set instance="$SERVICENOW_INSTANCE" --enable --read allow --write ask --json
kosmo integrations:call servicenow.servicenow_list_incidents '{"query":"example_query","limit":1}' --json Discovery Before Execution
Agents and scripts can inspect ServiceNow docs and schemas before choosing a function.
kosmo integrations:docs servicenow --json
kosmo integrations:docs servicenow.servicenow_list_incidents --json
kosmo integrations:schema servicenow.servicenow_list_incidents --json
kosmo integrations:search "ServiceNow" --json
kosmo integrations:list --json Useful ServiceNow CLI Functions
| Function | Type | Parameters | Description |
|---|---|---|---|
servicenow.servicenow_list_incidents | Read | query, limit | List incidents from the ServiceNow incident table. Supports filtering via an encoded query string (sysparm_query) and a configurable result limit. |
servicenow.servicenow_get_incident | Read | id | Retrieve a single ServiceNow incident by its sys_id. Returns the full incident record. |
servicenow.servicenow_create_incident | Write | short_description, description, priority | Create a new ServiceNow incident. Provide a short description, an optional full description, and a priority level. |
servicenow.servicenow_update_incident | Write | id, fields | Update an existing ServiceNow incident. Provide the incident sys_id and the fields to update. |
servicenow.servicenow_list_tasks | Read | query, limit | List tasks from the ServiceNow task table. Supports filtering via an encoded query string and a configurable result limit. |
servicenow.servicenow_get_task | Read | id | Retrieve a single ServiceNow task by its sys_id. Returns the full task record. |
servicenow.servicenow_create_task | Write | short_description, description, assigned_to, priority | Create a new ServiceNow task. Provide a short description and optional additional fields. |
servicenow.servicenow_list_users | Read | query, limit | List users from the ServiceNow sys_user table. Supports filtering via an encoded query string and a configurable result limit. |
servicenow.servicenow_get_user | Read | id | Retrieve a single ServiceNow user by their sys_id. Returns the full user record. |
servicenow.servicenow_get_current_user | Read | none | Get the profile of the currently authenticated ServiceNow user. Useful for verifying credentials and retrieving the logged-in user's details. |
Automation Notes
- Use
--jsonfor machine-readable output. - Keep credentials out of argv by using environment variables or stored KosmoKrator configuration.
- Configure read/write policy before unattended runs; use
--forceonly for trusted automation. - Use the MCP gateway instead when the agent needs dynamic tool discovery inside a conversation.