itsm
ServiceNow MCP Integration for Claude Code
Connect ServiceNow to Claude Code through the local KosmoKrator MCP gateway with scoped tools, credentials, and write policy.
Connect ServiceNow to Claude Code
Connect local KosmoKrator integrations to Claude Code through one scoped MCP gateway entry.
Add KosmoKrator as a stdio MCP server in the Claude Code project config and select the integrations that should be visible. The gateway is local, scoped to this integration, and starts with
--write=deny so Claude Code can inspect read-capable tools without receiving write access by default.
ServiceNow MCP Config for Claude Code
Claude Code can launch the local kosmo binary directly from the project MCP config.
{
"mcpServers": {
"kosmokrator-servicenow": {
"type": "stdio",
"command": "kosmo",
"args": [
"mcp:serve",
"--integration=servicenow",
"--write=deny"
]
}
}
} Run the Gateway Manually
kosmokrator mcp:serve --integration=servicenow --write=deny Why Use KosmoKrator Here
Expose only ServiceNow instead of a broad multi-service tool list.
Reuse credentials already configured for the KosmoKrator CLI and Lua runtime.
Start read-only, then opt into ask or allow for trusted workspaces.
ServiceNow Tools Visible to Claude Code
Claude Code sees stable MCP tool names generated from the ServiceNow integration catalog.
| MCP tool | Source function | Type | Description |
|---|---|---|---|
integration__servicenow__servicenow_list_incidents | servicenow.servicenow_list_incidents | Read | List incidents from the ServiceNow incident table. Supports filtering via an encoded query string (sysparm_query) and a configurable result limit. |
integration__servicenow__servicenow_get_incident | servicenow.servicenow_get_incident | Read | Retrieve a single ServiceNow incident by its sys_id. Returns the full incident record. |
integration__servicenow__servicenow_create_incident | servicenow.servicenow_create_incident | Write | Create a new ServiceNow incident. Provide a short description, an optional full description, and a priority level. |
integration__servicenow__servicenow_update_incident | servicenow.servicenow_update_incident | Write | Update an existing ServiceNow incident. Provide the incident sys_id and the fields to update. |
integration__servicenow__servicenow_list_tasks | servicenow.servicenow_list_tasks | Read | List tasks from the ServiceNow task table. Supports filtering via an encoded query string and a configurable result limit. |
integration__servicenow__servicenow_get_task | servicenow.servicenow_get_task | Read | Retrieve a single ServiceNow task by its sys_id. Returns the full task record. |
integration__servicenow__servicenow_create_task | servicenow.servicenow_create_task | Write | Create a new ServiceNow task. Provide a short description and optional additional fields. |
integration__servicenow__servicenow_list_users | servicenow.servicenow_list_users | Read | List users from the ServiceNow sys_user table. Supports filtering via an encoded query string and a configurable result limit. |
integration__servicenow__servicenow_get_user | servicenow.servicenow_get_user | Read | Retrieve a single ServiceNow user by their sys_id. Returns the full user record. |
integration__servicenow__servicenow_get_current_user | servicenow.servicenow_get_current_user | Read | Get the profile of the currently authenticated ServiceNow user. Useful for verifying credentials and retrieving the logged-in user's details. |