KosmoKrator

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ServiceNow MCP Integration for CrewAI

Connect ServiceNow to CrewAI through the local KosmoKrator MCP gateway with scoped tools, credentials, and write policy.

10 functions 7 read 3 write Username and password auth
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Connect ServiceNow to CrewAI

Expose KosmoKrator integrations to CrewAI workers as scoped local tools.

Wrap kosmo integrations:call for specific tasks or connect workers to a local MCP gateway. The gateway is local, scoped to this integration, and starts with --write=deny so CrewAI can inspect read-capable tools without receiving write access by default.

ServiceNow MCP Config for CrewAI

Use per-worker integration scopes to avoid giving every worker every tool.

{
  "mcpServers": {
    "kosmokrator-servicenow": {
      "type": "stdio",
      "command": "kosmo",
      "args": [
        "mcp:serve",
        "--integration=servicenow",
        "--write=deny"
      ]
    }
  }
}

Run the Gateway Manually

kosmokrator mcp:serve --integration=servicenow --write=deny

Why Use KosmoKrator Here

Scoped tools

Expose only ServiceNow instead of a broad multi-service tool list.

Local credentials

Reuse credentials already configured for the KosmoKrator CLI and Lua runtime.

Write policy

Start read-only, then opt into ask or allow for trusted workspaces.

ServiceNow Tools Visible to CrewAI

CrewAI sees stable MCP tool names generated from the ServiceNow integration catalog.

MCP toolSource functionTypeDescription
integration__servicenow__servicenow_list_incidents servicenow.servicenow_list_incidents Read List incidents from the ServiceNow incident table. Supports filtering via an encoded query string (sysparm_query) and a configurable result limit.
integration__servicenow__servicenow_get_incident servicenow.servicenow_get_incident Read Retrieve a single ServiceNow incident by its sys_id. Returns the full incident record.
integration__servicenow__servicenow_create_incident servicenow.servicenow_create_incident Write Create a new ServiceNow incident. Provide a short description, an optional full description, and a priority level.
integration__servicenow__servicenow_update_incident servicenow.servicenow_update_incident Write Update an existing ServiceNow incident. Provide the incident sys_id and the fields to update.
integration__servicenow__servicenow_list_tasks servicenow.servicenow_list_tasks Read List tasks from the ServiceNow task table. Supports filtering via an encoded query string and a configurable result limit.
integration__servicenow__servicenow_get_task servicenow.servicenow_get_task Read Retrieve a single ServiceNow task by its sys_id. Returns the full task record.
integration__servicenow__servicenow_create_task servicenow.servicenow_create_task Write Create a new ServiceNow task. Provide a short description and optional additional fields.
integration__servicenow__servicenow_list_users servicenow.servicenow_list_users Read List users from the ServiceNow sys_user table. Supports filtering via an encoded query string and a configurable result limit.
integration__servicenow__servicenow_get_user servicenow.servicenow_get_user Read Retrieve a single ServiceNow user by their sys_id. Returns the full user record.
integration__servicenow__servicenow_get_current_user servicenow.servicenow_get_current_user Read Get the profile of the currently authenticated ServiceNow user. Useful for verifying credentials and retrieving the logged-in user's details.

Related ServiceNow Pages

ServiceNow CLIUse direct JSON commands instead of MCP discovery. ServiceNow MCPFull gateway reference and MCP tool names. KosmoKrator for CrewAIClient-level gateway setup.