Can I use Zoho Desk as a CLI?

Yes. KosmoKrator exposes a Zoho Desk CLI through kosmo integrations:call and the provider shortcut command. Commands can return JSON for scripts, CI, and coding agents.

Can I expose Zoho Desk through MCP?

Yes. The KosmoKrator MCP gateway can expose selected Zoho Desk tools to clients such as Claude Code, Cursor, Codex, and other MCP-compatible tools.

Where are Zoho Desk credentials stored?

Zoho Desk credentials are configured in KosmoKrator's local integration settings and reused by CLI, Lua, and MCP gateway surfaces.

Can I deny write access for Zoho Desk MCP tools?

Yes. Start the gateway with --write=deny for read-only clients, or use ask/allow only for trusted workspaces.

support

Zoho Desk MCP, CLI, and Lua Integration for AI Agents

Zoho Desk integration docs for AI agents: MCP gateway setup, Zoho Desk CLI commands, Lua API reference, credentials, and function schemas.

8 functions 6 read 2 write Manual OAuth token auth

Submit Zoho Desk feedback View package source

Zoho Desk for agents

Credentials can be configured manually in web or CLI hosts.

Use this integration from Lua code mode, the headless integrations CLI, or the KosmoKrator MCP gateway. The same package metadata powers all three surfaces.

Machine-Readable Metadata

integration_slug: zoho-desk
route_slug: zoho-desk
package: zoho-desk
auth_strategy: oauth2_manual_token Manual OAuth token
cli_setup_supported: true
cli_runtime_supported: true
mcp_gateway_supported: true
lua_supported: true
supports_multi_account: true

Quick Links

Lua APIAgent-facing namespace and function reference. Zoho Desk CLIHeadless setup and direct function calls. Zoho Desk MCPMCP gateway setup for external clients. Submit feedbackReport missing tools, auth problems, wrong docs, or runtime issues. ContributeAdd tools or improve metadata in the integrations repo.

Zoho Desk MCP Client Matrix

Use these pages when a specific agent client or framework needs copy-pasteable MCP setup for Zoho Desk.

Zoho Desk CLI Matrix

Use these pages for direct Zoho Desk CLI workflows in scripts, CI, cron, and agent wrappers.

CI Zoho Desk CLI for CI. Cron Jobs Zoho Desk CLI for cron jobs. Shell Scripts Zoho Desk CLI for shell scripts. Headless Automation Zoho Desk CLI for headless automation. Coding Agents Zoho Desk CLI for coding agents.

Function Catalog

Function	Type	Parameters	Description
`zoho-desk.zohodesk_list_tickets`	Read `read`	8	List support tickets from Zoho Desk. Supports filtering by department, status, priority, and other criteria. Returns ticket IDs, subjects, statuses, and basic details.
`zoho-desk.zohodesk_get_ticket`	Read `read`	1	Get full details of a specific support ticket by its ID, including subject, description, status, priority, assignee, contact info, and custom fields.
`zoho-desk.zohodesk_create_ticket`	Write `write`	10	Create a new support ticket in Zoho Desk. Requires at least a subject and department ID. Optionally include a contact ID, description, priority, and other ticket fields.
`zoho-desk.zohodesk_update_ticket`	Write `write`	9	Update an existing support ticket in Zoho Desk. Provide the ticket ID and the fields to update (e.g., status, priority, assignee, subject, description).
`zoho-desk.zohodesk_list_contacts`	Read `read`	5	List contacts from Zoho Desk. Supports filtering by name, email, and search terms. Returns contact IDs, names, emails, and phone numbers.
`zoho-desk.zohodesk_list_articles`	Read `read`	7	List knowledge base articles from Zoho Desk. Supports filtering by department, category, and search terms. Returns article IDs, titles, summaries, and categories.
`zoho-desk.zohodesk_list_departments`	Read `read`	2	List all departments configured in Zoho Desk. Returns department IDs, names, descriptions, and visibility settings. Department IDs are needed when creating tickets.
`zoho-desk.zohodesk_get_current_user`	Read `read`	0	Get the profile of the currently authenticated Zoho Desk user. Returns user ID, name, email, role, and other profile information.