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Zoho Desk CLI for Headless Automation

Use the Zoho Desk CLI for headless automation with headless JSON commands, schema discovery, credentials, and permission controls.

8 functions 6 read 2 write Manual OAuth token auth
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Zoho Desk CLI for Headless Automation

Use KosmoKrator as a non-interactive integration runtime for local automations and wrappers.

Use headless automation when another tool needs a stable local command surface. The Zoho Desk CLI uses the same integration registry as the TUI, Lua runtime, and MCP gateway, but returns predictable command output for automation.

Command Shape

# Zoho Desk CLI for Headless Automation
kosmokrator integrations:configure zoho-desk --set access_token="$ZOHO_DESK_ACCESS_TOKEN" --set org_id="$ZOHO_DESK_ORG_ID" --enable --read allow --write ask --json
kosmo integrations:call zoho-desk.zohodesk_list_tickets '{"departmentId":"example_departmentId","status":"example_status","priority":"example_priority","from":1,"limit":1,"sortBy":"example_sortBy","sortOrder":"example_sortOrder","search":"example_search"}' --json

Discovery Before Execution

Agents and scripts can inspect Zoho Desk docs and schemas before choosing a function.

kosmo integrations:docs zoho-desk --json
kosmo integrations:docs zoho-desk.zohodesk_list_tickets --json
kosmo integrations:schema zoho-desk.zohodesk_list_tickets --json
kosmo integrations:search "Zoho Desk" --json
kosmo integrations:list --json

Useful Zoho Desk CLI Functions

FunctionTypeParametersDescription
zoho-desk.zohodesk_list_tickets Read departmentId, status, priority, from, limit, sortBy, sortOrder, search List support tickets from Zoho Desk. Supports filtering by department, status, priority, and other criteria. Returns ticket IDs, subjects, statuses, and basic details.
zoho-desk.zohodesk_get_ticket Read ticketId Get full details of a specific support ticket by its ID, including subject, description, status, priority, assignee, contact info, and custom fields.
zoho-desk.zohodesk_create_ticket Write subject, departmentId, description, contactId, email, priority, status, channel, assigneeId, teamId Create a new support ticket in Zoho Desk. Requires at least a subject and department ID. Optionally include a contact ID, description, priority, and other ticket fields.
zoho-desk.zohodesk_update_ticket Write ticketId, subject, description, status, priority, assigneeId, teamId, departmentId, channel Update an existing support ticket in Zoho Desk. Provide the ticket ID and the fields to update (e.g., status, priority, assignee, subject, description).
zoho-desk.zohodesk_list_contacts Read from, limit, search, sortBy, sortOrder List contacts from Zoho Desk. Supports filtering by name, email, and search terms. Returns contact IDs, names, emails, and phone numbers.
zoho-desk.zohodesk_list_articles Read departmentId, categoryId, from, limit, search, sortBy, sortOrder List knowledge base articles from Zoho Desk. Supports filtering by department, category, and search terms. Returns article IDs, titles, summaries, and categories.
zoho-desk.zohodesk_list_departments Read from, limit List all departments configured in Zoho Desk. Returns department IDs, names, descriptions, and visibility settings. Department IDs are needed when creating tickets.
zoho-desk.zohodesk_get_current_user Read none Get the profile of the currently authenticated Zoho Desk user. Returns user ID, name, email, role, and other profile information.

Automation Notes

Related Zoho Desk CLI Pages

CI Zoho Desk CLI for CI. Cron Jobs Zoho Desk CLI for cron jobs. Shell Scripts Zoho Desk CLI for shell scripts. Coding Agents Zoho Desk CLI for coding agents.