support
Zoho Desk MCP Integration for Codex
Connect Zoho Desk to Codex through the local KosmoKrator MCP gateway with scoped tools, credentials, and write policy.
Connect Zoho Desk to Codex
Use KosmoKrator as a local MCP proxy for Codex so coding sessions can reach selected integrations with explicit write policy.
Register kosmo mcp:serve as a local stdio server and choose the integration allowlist. The gateway is local, scoped to this integration, and starts with
--write=deny so Codex can inspect read-capable tools without receiving write access by default.
Zoho Desk MCP Config for Codex
Keep write access denied or ask-based unless the workspace is trusted.
{
"mcpServers": {
"kosmokrator-zoho-desk": {
"type": "stdio",
"command": "kosmo",
"args": [
"mcp:serve",
"--integration=zoho-desk",
"--write=deny"
]
}
}
} Run the Gateway Manually
kosmokrator mcp:serve --integration=zoho-desk --write=deny Why Use KosmoKrator Here
Expose only Zoho Desk instead of a broad multi-service tool list.
Reuse credentials already configured for the KosmoKrator CLI and Lua runtime.
Start read-only, then opt into ask or allow for trusted workspaces.
Zoho Desk Tools Visible to Codex
Codex sees stable MCP tool names generated from the Zoho Desk integration catalog.
| MCP tool | Source function | Type | Description |
|---|---|---|---|
integration__zoho_desk__zohodesk_list_tickets | zoho-desk.zohodesk_list_tickets | Read | List support tickets from Zoho Desk. Supports filtering by department, status, priority, and other criteria. Returns ticket IDs, subjects, statuses, and basic details. |
integration__zoho_desk__zohodesk_get_ticket | zoho-desk.zohodesk_get_ticket | Read | Get full details of a specific support ticket by its ID, including subject, description, status, priority, assignee, contact info, and custom fields. |
integration__zoho_desk__zohodesk_create_ticket | zoho-desk.zohodesk_create_ticket | Write | Create a new support ticket in Zoho Desk. Requires at least a subject and department ID. Optionally include a contact ID, description, priority, and other ticket fields. |
integration__zoho_desk__zohodesk_update_ticket | zoho-desk.zohodesk_update_ticket | Write | Update an existing support ticket in Zoho Desk. Provide the ticket ID and the fields to update (e.g., status, priority, assignee, subject, description). |
integration__zoho_desk__zohodesk_list_contacts | zoho-desk.zohodesk_list_contacts | Read | List contacts from Zoho Desk. Supports filtering by name, email, and search terms. Returns contact IDs, names, emails, and phone numbers. |
integration__zoho_desk__zohodesk_list_articles | zoho-desk.zohodesk_list_articles | Read | List knowledge base articles from Zoho Desk. Supports filtering by department, category, and search terms. Returns article IDs, titles, summaries, and categories. |
integration__zoho_desk__zohodesk_list_departments | zoho-desk.zohodesk_list_departments | Read | List all departments configured in Zoho Desk. Returns department IDs, names, descriptions, and visibility settings. Department IDs are needed when creating tickets. |
integration__zoho_desk__zohodesk_get_current_user | zoho-desk.zohodesk_get_current_user | Read | Get the profile of the currently authenticated Zoho Desk user. Returns user ID, name, email, role, and other profile information. |