Can I use Zendesk as a CLI?

Yes. KosmoKrator exposes a Zendesk CLI through kosmo integrations:call and the provider shortcut command. Commands can return JSON for scripts, CI, and coding agents.

Can I expose Zendesk through MCP?

Yes. The KosmoKrator MCP gateway can expose selected Zendesk tools to clients such as Claude Code, Cursor, Codex, and other MCP-compatible tools.

Where are Zendesk credentials stored?

Zendesk credentials are configured in KosmoKrator's local integration settings and reused by CLI, Lua, and MCP gateway surfaces.

Can I deny write access for Zendesk MCP tools?

Yes. Start the gateway with --write=deny for read-only clients, or use ask/allow only for trusted workspaces.

productivity

Zendesk MCP, CLI, and Lua Integration for AI Agents

Zendesk integration docs for AI agents: MCP gateway setup, Zendesk CLI commands, Lua API reference, credentials, and function schemas.

7 functions 6 read 1 write Manual OAuth token auth

Submit Zendesk feedback View package source

Zendesk for agents

Credentials can be configured manually in web or CLI hosts.

Use this integration from Lua code mode, the headless integrations CLI, or the KosmoKrator MCP gateway. The same package metadata powers all three surfaces.

Machine-Readable Metadata

integration_slug: zendesk
route_slug: zendesk
package: zendesk
auth_strategy: oauth2_manual_token Manual OAuth token
cli_setup_supported: true
cli_runtime_supported: true
mcp_gateway_supported: true
lua_supported: true
supports_multi_account: true

Quick Links

Lua APIAgent-facing namespace and function reference. Zendesk CLIHeadless setup and direct function calls. Zendesk MCPMCP gateway setup for external clients. Submit feedbackReport missing tools, auth problems, wrong docs, or runtime issues. ContributeAdd tools or improve metadata in the integrations repo.

Zendesk MCP Client Matrix

Use these pages when a specific agent client or framework needs copy-pasteable MCP setup for Zendesk.

Claude Code Zendesk MCP setup for Claude Code. Cursor Zendesk MCP setup for Cursor. Codex Zendesk MCP setup for Codex. OpenAI Agents Zendesk MCP setup for OpenAI Agents SDK. Claude Agent SDK Zendesk MCP setup for Claude Agent SDK. Vercel AI SDK Zendesk MCP setup for Vercel AI SDK. LangChain Zendesk MCP setup for LangChain. LangGraph Zendesk MCP setup for LangGraph. CrewAI Zendesk MCP setup for CrewAI. MCP clients Zendesk MCP setup for Generic MCP Clients.

Zendesk CLI Matrix

Use these pages for direct Zendesk CLI workflows in scripts, CI, cron, and agent wrappers.

CI Zendesk CLI for CI. Cron Jobs Zendesk CLI for cron jobs. Shell Scripts Zendesk CLI for shell scripts. Headless Automation Zendesk CLI for headless automation. Coding Agents Zendesk CLI for coding agents.

Function Catalog

Function	Type	Parameters	Description
`zendesk.zendesk_create_ticket`	Write `write`	7	Create a new ticket in Zendesk. Requires a subject and description. Optionally set priority, type, status, and assignee. Returns the created ticket with its ID.
`zendesk.zendesk_get_current_user`	Read `read`	0	Retrieve the currently authenticated Zendesk user. Returns the user's ID, name, email, role, and avatar. Useful for identifying which account or token is in use.
`zendesk.zendesk_get_ticket`	Read `read`	1	Retrieve a Zendesk ticket by its ID. Returns the full ticket including subject, description, status, priority, and metadata.
`zendesk.zendesk_get_user`	Read `read`	1	Retrieve a Zendesk user by its ID. Returns the user's ID, name, email, role, and profile details.
`zendesk.zendesk_list_organizations`	Read `read`	2	List Zendesk organizations with pagination. Returns organization IDs, names, and created dates. Use per_page and page for pagination.
`zendesk.zendesk_list_tickets`	Read `read`	5	List Zendesk tickets with pagination and filtering. Returns ticket IDs, subjects, status, priority, and created dates. Use per_page, page, and status for pagination and filtering.
`zendesk.zendesk_list_users`	Read `read`	5	List Zendesk users with pagination and filtering. Returns user IDs, names, emails, and roles. Use per_page, page, and role for pagination and filtering.