productivity
Zendesk MCP Integration for Codex
Connect Zendesk to Codex through the local KosmoKrator MCP gateway with scoped tools, credentials, and write policy.
Connect Zendesk to Codex
Use KosmoKrator as a local MCP proxy for Codex so coding sessions can reach selected integrations with explicit write policy.
Register kosmo mcp:serve as a local stdio server and choose the integration allowlist. The gateway is local, scoped to this integration, and starts with
--write=deny so Codex can inspect read-capable tools without receiving write access by default.
Zendesk MCP Config for Codex
Keep write access denied or ask-based unless the workspace is trusted.
{
"mcpServers": {
"kosmokrator-zendesk": {
"type": "stdio",
"command": "kosmo",
"args": [
"mcp:serve",
"--integration=zendesk",
"--write=deny"
]
}
}
} Run the Gateway Manually
kosmokrator mcp:serve --integration=zendesk --write=deny Why Use KosmoKrator Here
Expose only Zendesk instead of a broad multi-service tool list.
Reuse credentials already configured for the KosmoKrator CLI and Lua runtime.
Start read-only, then opt into ask or allow for trusted workspaces.
Zendesk Tools Visible to Codex
Codex sees stable MCP tool names generated from the Zendesk integration catalog.
| MCP tool | Source function | Type | Description |
|---|---|---|---|
integration__zendesk__zendesk_create_ticket | zendesk.zendesk_create_ticket | Write | Create a new ticket in Zendesk. Requires a subject and description. Optionally set priority, type, status, and assignee. Returns the created ticket with its ID. |
integration__zendesk__zendesk_get_current_user | zendesk.zendesk_get_current_user | Read | Retrieve the currently authenticated Zendesk user. Returns the user's ID, name, email, role, and avatar. Useful for identifying which account or token is in use. |
integration__zendesk__zendesk_get_ticket | zendesk.zendesk_get_ticket | Read | Retrieve a Zendesk ticket by its ID. Returns the full ticket including subject, description, status, priority, and metadata. |
integration__zendesk__zendesk_get_user | zendesk.zendesk_get_user | Read | Retrieve a Zendesk user by its ID. Returns the user's ID, name, email, role, and profile details. |
integration__zendesk__zendesk_list_organizations | zendesk.zendesk_list_organizations | Read | List Zendesk organizations with pagination. Returns organization IDs, names, and created dates. Use per_page and page for pagination. |
integration__zendesk__zendesk_list_tickets | zendesk.zendesk_list_tickets | Read | List Zendesk tickets with pagination and filtering. Returns ticket IDs, subjects, status, priority, and created dates. Use per_page, page, and status for pagination and filtering. |
integration__zendesk__zendesk_list_users | zendesk.zendesk_list_users | Read | List Zendesk users with pagination and filtering. Returns user IDs, names, emails, and roles. Use per_page, page, and role for pagination and filtering. |