Can I use Freshworks CRM as a CLI?

Yes. KosmoKrator exposes a Freshworks CRM CLI through kosmo integrations:call and the provider shortcut command. Commands can return JSON for scripts, CI, and coding agents.

Can I expose Freshworks CRM through MCP?

Yes. The KosmoKrator MCP gateway can expose selected Freshworks CRM tools to clients such as Claude Code, Cursor, Codex, and other MCP-compatible tools.

Where are Freshworks CRM credentials stored?

Freshworks CRM credentials are configured in KosmoKrator's local integration settings and reused by CLI, Lua, and MCP gateway surfaces.

Can I deny write access for Freshworks CRM MCP tools?

Yes. Start the gateway with --write=deny for read-only clients, or use ask/allow only for trusted workspaces.

sales

Freshworks CRM CLI for Headless Automation

Use the Freshworks CRM CLI for headless automation with headless JSON commands, schema discovery, credentials, and permission controls.

7 functions 6 read 1 write API key auth

Submit Freshworks CRM feedback View package source

Freshworks CRM CLI for Headless Automation

Use KosmoKrator as a non-interactive integration runtime for local automations and wrappers.

Use headless automation when another tool needs a stable local command surface. The Freshworks CRM CLI uses the same integration registry as the TUI, Lua runtime, and MCP gateway, but returns predictable command output for automation.

Command Shape

# Freshworks CRM CLI for Headless Automation
kosmokrator integrations:configure freshworks_crm --set api_key="$FRESHWORKS_CRM_API_KEY" --set domain="$FRESHWORKS_CRM_DOMAIN" --enable --read allow --write ask --json
kosmo integrations:call freshworks_crm.freshworks_crm_list_contacts '{"page":1,"per_page":1}' --json

Discovery Before Execution

Agents and scripts can inspect Freshworks CRM docs and schemas before choosing a function.

kosmo integrations:docs freshworks_crm --json
kosmo integrations:docs freshworks_crm.freshworks_crm_list_contacts --json
kosmo integrations:schema freshworks_crm.freshworks_crm_list_contacts --json
kosmo integrations:search "Freshworks CRM" --json
kosmo integrations:list --json

Useful Freshworks CRM CLI Functions

Function	Type	Parameters	Description
`freshworks_crm.freshworks_crm_list_contacts`	Read	page, per_page	List contacts in Freshworks CRM. Returns paginated results with contact details including name, email, phone, and company.
`freshworks_crm.freshworks_crm_get_contact`	Read	id	Get a single contact from Freshworks CRM by ID. Returns full contact details including custom fields.
`freshworks_crm.freshworks_crm_create_contact`	Write	first_name, last_name, email, mobile_number	Create a new contact in Freshworks CRM. Provide at least a first name or last name. Email and mobile number are optional.
`freshworks_crm.freshworks_crm_list_deals`	Read	page, per_page, stage	List deals in Freshworks CRM. Returns paginated results with deal details. Optionally filter by deal stage.
`freshworks_crm.freshworks_crm_get_deal`	Read	id	Get a single deal from Freshworks CRM by ID. Returns full deal details including amount, stage, associated contacts, and custom fields.
`freshworks_crm.freshworks_crm_list_accounts`	Read	page, per_page	List sales accounts in Freshworks CRM. Returns paginated results with account details including name, domain, and industry.
`freshworks_crm.freshworks_crm_get_current_user`	Read	none	Get the currently authenticated Freshworks CRM user. Useful for verifying credentials and understanding whose context the agent is operating in.

Automation Notes

Use --json for machine-readable output.
Keep credentials out of argv by using environment variables or stored KosmoKrator configuration.
Configure read/write policy before unattended runs; use --force only for trusted automation.
Use the MCP gateway instead when the agent needs dynamic tool discovery inside a conversation.

Related Freshworks CRM CLI Pages

CI Freshworks CRM CLI for CI. Cron Jobs Freshworks CRM CLI for cron jobs. Shell Scripts Freshworks CRM CLI for shell scripts. Coding Agents Freshworks CRM CLI for coding agents.