KosmoKrator

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Intercom MCP Integration for CrewAI

Connect Intercom to CrewAI through the local KosmoKrator MCP gateway with scoped tools, credentials, and write policy.

7 functions 6 read 1 write Bearer token auth
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Connect Intercom to CrewAI

Expose KosmoKrator integrations to CrewAI workers as scoped local tools.

Wrap kosmo integrations:call for specific tasks or connect workers to a local MCP gateway. The gateway is local, scoped to this integration, and starts with --write=deny so CrewAI can inspect read-capable tools without receiving write access by default.

Intercom MCP Config for CrewAI

Use per-worker integration scopes to avoid giving every worker every tool.

{
  "mcpServers": {
    "kosmokrator-intercom": {
      "type": "stdio",
      "command": "kosmo",
      "args": [
        "mcp:serve",
        "--integration=intercom",
        "--write=deny"
      ]
    }
  }
}

Run the Gateway Manually

kosmokrator mcp:serve --integration=intercom --write=deny

Why Use KosmoKrator Here

Scoped tools

Expose only Intercom instead of a broad multi-service tool list.

Local credentials

Reuse credentials already configured for the KosmoKrator CLI and Lua runtime.

Write policy

Start read-only, then opt into ask or allow for trusted workspaces.

Intercom Tools Visible to CrewAI

CrewAI sees stable MCP tool names generated from the Intercom integration catalog.

MCP toolSource functionTypeDescription
integration__intercom__intercom_list_conversations intercom.intercom_list_conversations Read List Intercom conversations with pagination and sorting. Returns conversation IDs, created dates, and state. Use limit, starting_after, and sort_order for pagination and ordering.
integration__intercom__intercom_get_conversation intercom.intercom_get_conversation Read Retrieve an Intercom conversation by its ID. Returns the full conversation including message parts, contacts, and metadata.
integration__intercom__intercom_create_conversation intercom.intercom_create_conversation Write Create a new conversation in Intercom. Requires a user_id (Intercom contact ID) and a message body. Returns the created conversation with its ID.
integration__intercom__intercom_list_contacts intercom.intercom_list_contacts Read List Intercom contacts with pagination. Returns contact IDs, emails, names, and roles. Use limit and starting_after for pagination.
integration__intercom__intercom_get_contact intercom.intercom_get_contact Read Retrieve an Intercom contact by its ID. Returns the contact's ID, email, name, phone, role, and custom attributes.
integration__intercom__intercom_list_companies intercom.intercom_list_companies Read List Intercom companies with pagination. Returns company IDs, names, and employee counts. Use limit and starting_after for pagination.
integration__intercom__intercom_get_current_user intercom.intercom_get_current_user Read Retrieve the currently authenticated Intercom admin user. Returns the admin's ID, name, email, and avatar. Useful for identifying which workspace or token is in use.

Related Intercom Pages

Intercom CLIUse direct JSON commands instead of MCP discovery. Intercom MCPFull gateway reference and MCP tool names. KosmoKrator for CrewAIClient-level gateway setup.