Can I use Freshchat as a CLI?

Yes. KosmoKrator exposes a Freshchat CLI through kosmo integrations:call and the provider shortcut command. Commands can return JSON for scripts, CI, and coding agents.

Can I expose Freshchat through MCP?

Yes. The KosmoKrator MCP gateway can expose selected Freshchat tools to clients such as Claude Code, Cursor, Codex, and other MCP-compatible tools.

Where are Freshchat credentials stored?

Freshchat credentials are configured in KosmoKrator's local integration settings and reused by CLI, Lua, and MCP gateway surfaces.

Can I deny write access for Freshchat MCP tools?

Yes. Start the gateway with --write=deny for read-only clients, or use ask/allow only for trusted workspaces.

support

Freshchat CLI for Shell Scripts

Use the Freshchat CLI for shell scripts with headless JSON commands, schema discovery, credentials, and permission controls.

7 functions 6 read 1 write Bearer token auth

Submit Freshchat feedback View package source

Freshchat CLI for Shell Scripts

Call integration functions from shell scripts with stable JSON input and output.

Use shell scripts for small local automations that need one or more integration calls. The Freshchat CLI uses the same integration registry as the TUI, Lua runtime, and MCP gateway, but returns predictable command output for automation.

Command Shape

# Freshchat CLI for Shell Scripts
kosmokrator integrations:configure freshchat --set access_token="$FRESHCHAT_ACCESS_TOKEN" --enable --read allow --write ask --json
kosmo integrations:call freshchat.freshchat_list_conversations '{"page":1,"per_page":1,"status":"example_status","inbox_id":"example_inbox_id"}' --json

Discovery Before Execution

Agents and scripts can inspect Freshchat docs and schemas before choosing a function.

kosmo integrations:docs freshchat --json
kosmo integrations:docs freshchat.freshchat_list_conversations --json
kosmo integrations:schema freshchat.freshchat_list_conversations --json
kosmo integrations:search "Freshchat" --json
kosmo integrations:list --json

Useful Freshchat CLI Functions

Function	Type	Parameters	Description
`freshchat.freshchat_list_conversations`	Read	page, per_page, status, inbox_id	List support conversations from Freshchat. Returns paginated results with optional filters for status and inbox. Use this to find recent or unresolved conversations.
`freshchat.freshchat_get_conversation`	Read	id	Get full details of a specific Freshchat conversation by ID, including messages, participants, and metadata.
`freshchat.freshchat_create_conversation`	Write	user_id, initial_message, channel_id	Create a new Freshchat conversation. Specify the user ID, an initial message, and optionally a channel ID. The conversation will be started with the provided message.
`freshchat.freshchat_list_agents`	Read	page, per_page	List support agents in Freshchat. Returns paginated results with agent details such as name, email, and availability status.
`freshchat.freshchat_get_agent`	Read	id	Get details of a specific Freshchat agent by ID, including name, email, availability, and assigned conversations.
`freshchat.freshchat_list_groups`	Read	page, per_page	List support groups (teams) in Freshchat. Groups organize agents into teams for routing conversations.
`freshchat.freshchat_get_current_user`	Read	none	Get the profile of the currently authenticated Freshchat user. Useful for verifying credentials and identifying the connected account.

Automation Notes

Use --json for machine-readable output.
Keep credentials out of argv by using environment variables or stored KosmoKrator configuration.
Configure read/write policy before unattended runs; use --force only for trusted automation.
Use the MCP gateway instead when the agent needs dynamic tool discovery inside a conversation.

Related Freshchat CLI Pages

CI Freshchat CLI for CI. Cron Jobs Freshchat CLI for cron jobs. Headless Automation Freshchat CLI for headless automation. Coding Agents Freshchat CLI for coding agents.